本帖最后由 月亮 于 2023-2-17 16:04 编辑
之前在坛子里看有人在问说GV能不能永久保号,也就是携号转网功能,经上月我咨询GV客服,得到的答复是转入号码不会被回收,客服原话如下:
“For now the policy of Google Voice states that ported in number can´t be reclaimed.
As for the other number, you need to make sure that you do an activity on it.
But for the ported number it will stay on your account unless you delete it.”(完整对话放最后)
也就是说,携号转网到gv之后,该号码不会被收回,不用保号。而如果账号里原有gv号码,则原gv号码仍需要保号,两个号码两套规则。
具体方法如下:
首先需要准备:
1. 美国实体号码一个,保证能接受一条验证码,如果有esim手机可以去试试申请tello的5$套餐,或者t-mobile的10$套餐,或者买ultra mobile的paygo,注意不能是虚拟号码。
2. 翻译软件
3. 信用卡(实测美国visa卡和香港的MasterCard可以)
具体方法:
1. 去gv官网点携号转网,输入要转入的手机号码,收一条验证码以验证能否转号,如果能转网就进行下一步,不能就会提示你无法转网
2. 去找实体号码运营商客服,说你要port out this number, 让他提供一下account name和pin,注意这个是要专门找客服要的,不是运营商网站的账户密码
3. 把account name和pin写入到gv官网下一步的页面里,点继续就可以了
4. 付款20$
5. 付款完成后gv官网携号转网页面会显示一个预计完成时间,基本这个时间完了就转好了,还是很准的
6. 时刻关注gmail邮箱,如果携号转网过程有错,或者信息填错了导致要重新弄,都会发邮件到gmail里
7. 转网后可以试试电话能不能接听和拨打,短信能不能收发,一般很快就可以了,如果不行就再等等
下面是完整对话:
Google Support
You’re connected with agent Edna.
12:26 am
E
Hi {%CUSTOMERNAME%}. Welcome to Google Voice Support. My name is Edna. How are you today?
Edna · 12:26 am
hello Edna
12:26 am
E
Hi Chen
Edna · 12:26 am
I am porting in a number from T-mobile to Google Voice. And my existing Google Voice account already has a phone number.
According to the Google Voice policy that "You can use the porting number to replace your current Voice number or make the current Voice number permanent on your account in Settings after number porting completes"
Dose that mean I can get two permanent Google Voice numbers after paying 20$ and finishing porting in?
12:26 am
E
I understand that you are trying to port your number to Google Voice.
Yes you can have two permanent numbers.
So basically once the number is ported in completely to Google Voice that number will become the primary number.
And this number can´t be reclaim by Google unless of course you delete it from your account.
As for the original Google Voice number it will become the secondary number.
In order to keep it.
You need to make sure that you click on the make permanent option once the porting of the new number is complete.
You can then switched between those number.
As what you make primary or secondary per se.
Edna · 12:29 am
No matter how Google Voice policy changes in the future, I can always have two permanent numbers and not be reclaim, right?
12:30 am
E
For now the policy of Google Voice states that ported in number can´t be reclaimed.
As for the other number, you need to make sure that you do an activity on it.
Like any inactivity for a period of 3 months will tantamount to Google Voice reclaiming the number.
Edna · 12:32 am
1. other number will be reclaimed if i dont use it for a period of 3 months.
the other number will be reclaimed if i dont use it for a period of 3 months.
12:34 am
E
That ́s correct.
That is for the original Google Voice number.
Edna · 12:34 am
and the port in number will not be reclaimed, even if i dont use it for longer than 3 months
12:35 am
E
But for the ported number it will stay on your account unless you delete it.
Yes that is correct.
It will stay.
Edna · 12:35 am
i get you
12:36 am
E
Great!
I hope I was able to answer your question.
Edna · 12:38 am
Everything was clear, thank you for you kindly help, Miss Edna.
have a nice day!
12:39 am
E
You ́re welcome.
Is there anything else that I can help you with?
Edna · 12:39 am
No, I don't have any questions at the moment.
Thank you
12:39 am
E
Alright then.
Thank you for contacting Google Voice Support. Take care and have a good one!
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