Elevated API ErrorsSubscribe
Update - The underlying issue affecting a subset of our API customers (and ChatGPT by extension) is with an upstream part of our API authentication stack. We're simultaneously scaling up the underlying cache resource we found to be near capacity, and working on an alternate system that does not use the cache. We will keep you posted as soon as we have an update, and are sorry for the trouble this is causing you.
Oct 19, 2023 - 19:27 PDT
Update - One fix was implemented, but we are seeing ongoing issues. A subset of API requests and ChatGPT users is impacted. We are continuing to investigate.
Oct 19, 2023 - 18:19 PDT
Update - We are continuing to work on the fix for this issue.
Oct 19, 2023 - 17:49 PDT
Identified - The issue has been identified and a fix is being implemented now.
Oct 19, 2023 - 17:12 PDT
Update - ChatGPT for a subset of users is also impacted by this outage, we are continuing to investigate.
Oct 19, 2023 - 17:06 PDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Oct 19, 2023 - 16:51 PDT |