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https://app.cloudcone.com/incident-346624
- Dear Client,
- We're reaching out with an important update regarding a recent incident that affected your VPS (Virtual Private Server) in LA, USA.
- What We First Observed
- Our team was initially alerted when our monitoring systems detected that several virtual machines had lost network connectivity.
- We confirmed that multiple host nodes were compromised and that the disks of the affected VMs had been corrupted. Our engineering teams immediately isolated the impacted servers and began a detailed analysis.
- We attempted data recovery through multiple methods, including examining raw block devices, reconstructing partition tables, and searching for intact filesystems. Unfortunately, these recovery attempts were unsuccessful.
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