We will not refund to the payment gateway under the following circumstances:
19.1 Three days after purchasing the service;
19.2 You used more than 10GB traffic on the VM;
19.3 Targed by (D)DoS;
19.4 The network is not good enough;
19.5 You already have a VM in the same location;
19.6 Any loss caused by any type of abuse;
19.7 IP geographic location reason;
19.8 IP is not available in some region but the service is already activated more than 24 hours. Please contect with our sales department once your IP is not globally accessible at the first time. (The same day you bought).