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CeraNetworks网络延迟测速工具IP归属甄别会员请立即修改密码
查看: 1060|回复: 12

我这是把KS1的机器操练坏了么?

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发表于 2018-9-10 15:55:02 | 显示全部楼层 |阅读模式
刚在捣鼓KS1,重启了一下,就一直起不来,PING也不通,于是登录后台,点了下Restart,不到一分钟时间,收到了一封邮件:

Dear Customer,

Our monitoring system has just detected a fault on your server xxxxxx.eu.
The fault was noticed on 2018-09-10 09:37:36

Our team of technicians on site (operational 24/7), has been informed
of the fault and will intervene on your machine.

Please be aware that other interventions may currently be in progress and
an intervention lasts on average 30 minutes per machine.

We are therefore not able to give you more details on the starting time
of the intervention.

You can see a general display of the machines currently in fault and
in intervention across our network at the following address:

http://status.ovh.ie/vms/

Your server is in rack G1xxxxx.

You will receive an email as soon as a technician takes charge of your
server. Meanwhile, you have can reboot it via your manager.

Logs:
----------------------
PING xxxxxx.eu (xxx.xxx.xxx.xxx) from 213.186.33.13 : 56(84) bytes of data.
From 213.186.33.13: Destination Host Unreachable
From 213.186.33.13: Destination Host Unreachable
From 213.186.33.13: Destination Host Unreachable

--- xxx.xxx.xxx.xxx ping statistics ---
10 packets transmitted, 0 packets received, +6 errors, 100% packet loss
---------------------

Best regards,

Customer service Kimsufi.com
Contact: https://www.kimsufi.com/en/support/
From Monday to Friday: 9:00 - 17:30


监控已经通知技术员了?

接着又是不到一分钟时间,再次收到一封邮件:

SAS OVH - https://www.kimsufi.com/en/
2 rue Kellermann
BP 80157
59100 Roubaix

Dear Sir or Madam,

We've received your request concerning hard reboot of
xxxx.eu. The server has been rebooted but it isn't
responding to ping command.

It may be cause by a malfunction of reboot system or a
problem with your machine.
We'd like to inform you that our technician will conduct
an intervention to solve the problem.

For your information:
  - request date: 2018-09-10 09:40:56
  - reboot date: 2018-09-10 09:41:04


Best regards,

Customer service Kimsufi.com
Contact: https://www.kimsufi.com/en/support/
From Monday to Friday: 9:00 - 17:30


接着俺就等待了看看吧,也不知道是什么原因,会不会是硬盘问题,然后给我换个传家宝呢?
发表于 2018-9-10 15:57:35 | 显示全部楼层
没有,会再给你发一封邮件,表示给你启动到救援模式,然后自己搞定
发表于 2018-9-10 15:58:21 来自手机 | 显示全部楼层
这个事情还是由OL、KS大中华区总裁@suzizi 为您解答。
 楼主| 发表于 2018-9-10 16:00:01 | 显示全部楼层
wewe0607 发表于 2018-9-10 15:57
没有,会再给你发一封邮件,表示给你启动到救援模式,然后自己搞定

嗯,很好的解决方法
发表于 2018-9-10 16:02:12 来自手机 | 显示全部楼层
这么长的一般都是自动邮件,你还是自己解决吧
 楼主| 发表于 2018-9-10 16:04:59 | 显示全部楼层
fl20002 发表于 2018-9-10 16:02
这么长的一般都是自动邮件,你还是自己解决吧

对啊,的确是自动邮件,但也说了技术人员会进行干预的
发表于 2018-9-10 16:07:22 | 显示全部楼层

你只要开着那个监测,你主动关机掉,他会给你开起来
 楼主| 发表于 2018-9-10 16:08:14 | 显示全部楼层
wewe0607 发表于 2018-9-10 16:07
你只要开着那个监测,你主动关机掉,他会给你开起来

等待了看看吧,反正现在一直PING不同,而且后台重启也不行
发表于 2018-9-10 16:14:57 | 显示全部楼层
设备        接收        发送        错误/丢失
eth0        77.23Mbps (99.899K/s)        108.76Mbps (223.82K/s)
大佬你的探针显示不准。
发表于 2018-9-10 16:18:48 | 显示全部楼层
不一定是硬盘问题,系统崩溃,控制系统异常都会导致起不来
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