Hello
We have been trying to rebuild the RAID for 3 days, unfortunately, despite our best efforts, we were unable to fix the RAID error which led to data loss. In this case we have created a new VPS for you with the original IP of your VPS. And to make up for the inconvenience caused, we also added 6-month VPS extension of usage free of charge. We believe that this will help ease the impact of the incident on your operations. Once again, we apologize for any disruption that this may have caused, and we appreciate your understanding and patience during this time.
Thanks and have a nice day!
Tam Tran,
Senior Technician - GreenCloudVPS