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ONLINE SAS
Technical assistance
BP 438 - 75366 Paris CEDEX 08
France
Tel: 01 84 13 00 00
Dear Sir or Madam,
Our services have received a security alert for your server ip address 163.172.XX.XXX, because of a spam issue.
This alert is followed up by our abuse team with this reference A-202086.
You will find all the details regarding this alert at the end of this email, and in your console by following this url:
https://console.online.net/fr/account/abuse/202086
We would like to remember you that accordingly to our terms and conditions, you will need to correct the problem within 48 hours, and to answer the alert in your console/API.
Otherwise your server ip address 163.172.XX.XXX will be suspended, and you will have to get in touch with our support team to unlock it.
If you don't know how to correct the problem, you can contact our outsourcing partners:
http://www.online.net/en/dedicated-server/dedicated-server-outsourcing
Please connect to your console to get more informations about this alert. Here are some suggestions to help you to correct it:
* Backup all your server data
* Check for recent file changes
* Check log files on your server
* Check your PHP and cgi files for any backdoors
* Check if any software you use is vulnerable, and update them
* Reinstall you server after backup
* Change passwords of your server
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Security alert details
Good afternoon,
Your Ip address (163.172.XX.XXX) is actually listed on UCEPROTECT
You can check it with the form available on their website : http://www.uceprotect.net/en/rblcheck.php
Thank you to take the necessary action to stop all the spam sending as soon as possible.
Feel free to contact Online.net technical assistance for more information
Online.net Abuse service |